Printed 1-pager
Branded on your stationery (we mirror your colours/logo), with a static URL and QR code that pre-tags every booking with your hotel ID. We refresh the design every 12 months at no charge.
For Stuttgart hotels
Send your guests to STR, earn 10 % per trip.
A unique concierge link for the front desk · printed 1-pager on your stationery · attribution-tracking dashboard · monthly settlement. No setup fee, no monthly minimum, pay-per-trip. The same Mercedes fleet your premium guests would book direct.
- 10 % commission on every trip
- Printed 1-pager · your stationery
- QR-code link for in-room materials
- 12–18 min same-day pickup typical
02 · What you get
Three things, all included.
Concierge link
Your unique URL — e.g. stuttgart-airport-transfer.com/?hotel=your-name — works in your existing concierge software, in-room TV welcome screens, or printed materials. Every booking via this link is attributed to you, no extra steps.
Attribution dashboard
Quarterly Excel/CSV report attached to your monthly invoice: trip count, attribution method (direct link · concierge-handle), revenue per category, commission paid. Use it for revenue-management reviews.
03 · Already used by guests of
Stuttgart hotels we'd like to partner with.
These are hotels whose guests already book us directly — we'd like the front desk to be paid for the referral that's already happening. If your hotel isn't on the list, we'd still love to talk.
- Steigenberger Graf Zeppelin
- Le Méridien
- Maritim
- Mövenpick Airport
- Mövenpick Messe
- Marriott Sindelfingen
- Mercure City
- Mercure Zentrum
- Pullman Fontana
- Hilton Garden Inn
- Holiday Inn
- NH Stuttgart
- Best Western Plaza
- V8 Hotel Motorworld
- Lindner Hotel City Plaza
- Movenpick Vaihingen
- Hotel am Schlossgarten
- Hotel Unger
- Wald-Hotel Stuttgart
- Crowne Plaza
- Aloft Stuttgart
- Park Inn Radisson
- Mercure Königstraße
- Ibis Centrum
- Stadthotel am Wasen
- Wartburg-Hotel
- Hotel Zauberlehrling
- Der Zauberlehrling
- Eichendorff
- Schlosshotel Monrepos
Inclusion above does not imply an existing partnership — these are outreach targets based on dispatch-data attribution.
- STV board-member operator
- PBefG-licensed operator
- Stripe secure payment · PCI-DSS L1
- WCAG 2.2 AA compliant booking widget
04 · Concierge questions, answered
Front-desk-style questions.
How does the 10 % commission work?
Every guest you send via your unique concierge URL (e.g. example.com/?hotel=marriott-stuttgart) is attributed to your hotel. We track this in the booking record and pay out 10 % of the trip subtotal (excluding VAT) on a monthly settlement statement, attached to your standard B2B invoice if you have one — otherwise via SEPA.
Is there a setup fee or monthly minimum?
No. Hotel concierge partnerships are pay-per-trip — no monthly minimum, no setup fee. The agreement is a one-page document confirming the commission rate, attribution mechanism, and dispute-resolution path.
How do guests use the concierge link?
Three options. First, the front desk can print our 1-pager (we send branded copies on your stationery format) with a QR code that opens the booking widget pre-tagged. Second, the link can be embedded in your existing concierge software or in-room digital materials. Third, concierges can book directly on the firm account — guests pay nothing card-side, you bill the room.
What happens if a guest cancels?
Standard cancellation policy applies (free up to 24 h, 50 % between 6–24 h, 100 % under 6 h or no-show). The commission follows the actual revenue: free cancellations earn nothing, 50 %-paid cancellations earn 5 % attribution. No-shows still pay the trip and the commission as if the trip ran.
Can we offer this as a complimentary service?
Yes — many partner hotels include the airport transfer as part of a premium-rate package. Two patterns work: either you pay the trip directly and bill the guest as a hotel charge (cleanest, you keep 100 % of the upsell), or we bill the guest and pay you the 10 % commission (simplest, no hotel-side handling). We can do both for different room categories.
How fast does the driver arrive?
For pre-booked trips, the driver is at the hotel exactly at the scheduled time (we plan a 5-minute buffer for arrival). For ad-hoc same-day bookings via the concierge desk, expect 12–18 minutes typical, occasionally faster — Stuttgart-Mitte / S-21 area is our densest patrol zone, hotels in those districts are usually under 10 minutes.
Are drivers briefed on hotel-specific protocols?
Yes. We maintain a per-hotel briefing card covering loading-zone access, guest-greeting style (e.g. handshake vs name placard), preferred entrance, and any quirks (one-way streets, valet handover). Updates from your front desk reach all 60+ drivers within 24 hours via our dispatch system.
05 · Apply
5-minute application, 24-hour turnaround.
Tell us your hotel name, the front-desk contact, and an estimate of monthly airport-bound guests. We send the agreement, the concierge link, and the printed 1-pager within one business day.